Terms of Service

Effective Date: September 21, 2025

Company: Novurae • Contact: novurae@hotmail.com

These Terms govern your use of the ListenBack app and related services (“Service”). By installing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or the minimum age in your jurisdiction). If under the age of majority, a parent/guardian must accept these Terms for you.

2. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes. No reverse engineering or competing product use.

3. User Content; Local Processing

You retain ownership of your audio, transcripts, and metadata (“User Content”). User Content is created and stored locally on your device. Novurae does not collect or store your User Content on Novurae servers. Post-processing (e.g., waveform generation, transcription) occurs on device. When you export/share, your content is sent only to the destination you select (e.g., via the iOS share sheet).

4. Legal Compliance

You must obtain all legally required consents before recording or sharing. Recording and privacy laws vary (e.g., one-party vs two-party consent).

5. Device Permissions & Connectivity

The app may request access to microphone, notifications, files/photos, and location (optional). Some features require these permissions or network connectivity.

6. Storage, Backups & Data Loss

Recordings are stored on your device unless you export them. Novurae does not maintain copies. You are responsible for backups. We are not liable for loss/corruption of User Content on your device or services you choose.

7. Third-Party Services

Sharing/export uses iOS and third-party services you choose. Their terms and privacy policies apply; Novurae does not control them.

8. Acceptable Use

No illegal, infringing, harassing, or harmful use. No malware or attempts to access others’ data or systems.

9. Feedback

Suggestions you provide may be used by Novurae without obligation.

10. Canadian & International Compliance

We design the Service so User Content remains on your device. If you contact us, we handle your info under Canadian privacy law (e.g., PIPEDA) and our Privacy Policy. International users must comply with local laws. The app is not directed to children under 13. You must comply with export/sanctions laws.

11. Disclaimers

The Service is provided “as is.” No warranties of any kind. Outputs (including transcripts) may be imperfect. Do not rely on outputs for medical, legal, safety, or other high-stakes purposes.

12. Limitation of Liability

To the maximum extent permitted by law, Novurae is not liable for indirect, incidental, consequential, or punitive damages, or loss of data/profits/goodwill. Our total liability will not exceed the greater of the amounts you paid in the prior 12 months or CAD $75.

13. Indemnification

You will defend and hold harmless Novurae against claims arising from your use of the Service or violation of these Terms.

14. Changes

We may modify the Service and these Terms. Material changes will be communicated reasonably. Continued use means acceptance.

15. Termination

We may suspend or terminate access at any time. Provisions that should survive will survive.

16. Governing Law & Disputes

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable therein. Exclusive venue: courts in Vancouver, BC (subject to non-waivable consumer laws).

Questions? novurae@hotmail.com